United Worldwide Moving

Like everyone I would say DO NOT USE THIS COMPANY! 39 things broken and destroyed. Arrived and increased their fee by 600.00. Dumped my things into packing boxes. Not wrapped. Damage galore. Delivery date was a joke. Nightmare of daily calls. On hold for over an hour every call. Nasty customer service.

Damage and loss at .60 a pound. Ridiculous. They make filing a claim a nightmare so you give up. Literally I’ve been calling since Nov 20. It’s 2/17/20.

I would hire anyone before hiring these people again. I’m calling the BBB.

Move size: 2 Bedroom Home Service cost: $3200

I needed a mover pretty last minute because of a job transfer to another state. I called 2 movers who wanted to up charge me for every little thing because of the short notice. I'm glad I called one more mover - United Worldwide Moving. They understood the stress I was under and explained the whole process and didn't add on a bunch of charges that the other guys where trying to do. All my stuff showed up on time and I couldn't be happier with a job well done. Thanks Guys!

Move size: 2 Bedroom Home Service cost: $4100

This company United Worldwide Moving have given a worst moving experience. They initially gives all false promise and get around 500$ from you, then they will show their real face. For me they did not even come on the day which they initially told to pick up the things. They hired some other movers and finally picked my things. For this I have called around 100 times in 2 days.

Then comes the next part, delivery. Still they haven't delivered my things. It's been 10 days since I asked them for the delivery. Every single day I call them, their customer care is the worst. They did not even answer your call and put you on hold for ever.

Even after several attempts if I get someone to talk they will simply say next 4 days, next 2 days you will get delivery. But so far nothing happened.

Is there anyone who can help to give a complaint against them for some legal action?

Move size: 2 Bedroom Home Service cost: $2050

I used United Worldwide Moving for transport of my things from Ohio to Florida. They were supposed to be there on 10/11, but they called and asked if it could be 10/13 due to truck issues. I agreed as that worked well for me. On 10/13 no one showed up during the promised 3 hour window of 8-11am. After many calls and voicemails, someone finally contacted me and promised a truck to be at my home by 6pm . They did arrive and loaded my things into a truck. It is 10/30, I am in Florida, and I have yet to receive my things. I keep getting promised that I am on the schedule for delivery, and this week, I was told that there was a mixup with dispatch, and it will be next week. There is no professionalism by anyone in this company. No communication between the office and the dispatchers. It has been very stressful and I just want my stuff! Do yourself a favor and don't hire this company full of fakers and scammers.

Move size: 4 Bedroom Home Service cost: $2300

United moving company was suppose to pick up my belongings on 11/1/2019 with a pickup window of 11am-1pm and transport it to Renton, WA on 11/3/2019. On the first I called at approximately 12pm asking when they would be arriving as they said they would call me an hour out. The woman on the line notified me that they are running late and will be there from 3pm to 5pm. They never came never called tried calling the business they seemed to be closed. The driver called me at 8pm stating that they had car trouble and would be able to come the next day 11/2/2019- 11/3/2019 never came. Called on Monday 11/4/2019 to get my money back to go with a different moving company they said they would give me a discount assured me they would get my stuff from 2pm-4pm so I proceeded to let them pick up my things. They said my things would be delivered 11/6-7/2019. I proceeded to call yesterday 11/6/2019 to see when my things will be delivered they said 11/7/2019 no later than 11/8/2019 that morning 8am. I called today 11/7/2019 to again get a deliver ETA they said Monday 11/11/2019. I stated to them that's unacceptable they said my stuff was still in Los Angeles, CA. I asked if I can have a family member in California pick up my stuff with a U-haul and I pay them what they’ve done so far she proceed to tell me no and on top of that she was going to refund me back my deposit and that I would have to pay them through wire (zelle or cash app) so I can’t dispute my deposit. I proceeded to tell the lady I already paid them I’m not going to go out of my way to pay you a different way as I already paid the company she proceeded to process the refund anyway and continue to tell me my things will be held hostage until I wire them the deposit again.

Move size: 2 Bedroom Home Service cost: $2000

It's a shame that people cannot be honest!

I was sold by Holly stating that they owned their own trucks and all the usual jargin to watch out for other companies, etc. I called, emailed and texted almost daily to discuss details and asked no less than 20 times, if they were a broker. I would have been fine with that if communication had been clear. Don't lie!!

I was quoted the wrong cubic feet, they sent another company to pick up my belongings. Driver arrived without a crew, in a rented Penske Truck, not company truck. Driver didn't know what he was picking up ad manager got on phone and said it would cost me another $3,200 to ship my stuff. They sent S&M Relo instead of United.

I had spent 3 weeks discussing inventory and even sent photos of the actual items, already packed & wrapped.

I had to send them away, report to my bank and fortunately, was able to recover my deposit by moving quickly.

So sad that the shipping industry is like this.

Move size: Commercial Move Service cost: $2600

We had an almost identical experience to others posted. Turns out United WWMoving IS NOT the same as United Van lines. They estimate and all parts of the contract which say it is binding means nothing because it is a third-party contracted mover that comes for your things. Once they start to pack , the estimate is now somehow 2timea what was quoted and NO guaranteed delivery time. Quotes were so far off and after talking to the person who showed up in a Penske truck for my things we were told we had to sign another contract and whatever United promised meant nothing. We ended up refusing the service on the spot, left with my furniture sitting outside in freezing temps for me to deal with. The movers wanted us to give them cash under the table to put the furniture back in the storage unit. Shame on them..my husband is disabled and couldn’t move the furniture so I had to do so by myself. NEVER HURR THIS COMPANY. I AM FILING A COMPLAINT WITH BBB!

Move size: Partial Move Service cost: $450